If you are an FBA seller, Amazon probably owes you money in unclaimed refunds and reimbursements.
Here are 16 reasons why Amazon owes you money:
Amazon…
- Lost inventory at the warehouse, and it has been 30 days
- Damaged inventory at the warehouse, and it has been 30 days
- Claims to have reimbursed a return but it has not been reimbursed
- Improperly received or miscounted items from inbound shipments in past 9 months
- Claims to have placed an item back into your inventory but it has not been replaced
- Issued a refund, but customer never returned item and it has been 45 days
- Accepted a return after 45 days but you weren't reimbursed for the 20% restocking fee
- Reimbursed you for less quantity than you were supposed to get reimbursed for
- Reimbursement is too small compared to value of item
- Issued a chargeback but didn't reimburse you
- Issued a partial refund but you were not reimbursed
- Approved refund past the normal approval window per their policy
- Destroyed item without your request or permission
- Refunded the customer more than they paid for originally
- Or carrier damaged a customer return
- Or carrier damaged inbound shipments in transit, and it has been at least 30 days
Watch this video to see how I got $1400 back using AMZRefund. (affiliate link)
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Amazon is getting harder and harder to work with. FBA went from something I loved to a big ripoff I hate. They are reimbursing me a dollar or two for rare $50-100 books. It’s criminal! I don’t know how they are getting away with it. I am looking for new venues to sell on, not Amazon
I have tried several times to use AMZ Refund and can never get past the first page…too confusing! Tell them to make the report generating page sign up more self eas explanatory please Nathan!!
Hi Judy, Which part are you confused with? Getting your Amazon credentials or generating the report?
i get error generating report
Please choose a range 180 days or less to generate this report. If you require a larger range, please generate a subsequent report within the next 180 day period.
Make sure you choose transaction instead of summary for report type.
https://www.screencast.com/t/1lISL8Y7
I just did this for 2 different months its showing refunds on 436 transactions refunds of $1620 and refunds of $1104 on 525 transactions does this sound right.
I have done this report 2 years ago and got back $192. I just did 3 reports for the last 1 1/2 years and was told Amazon owes me about $200. We will see how much I get reimbursed but this service is well worth the 8% fee
Thanks Nathan for this video, I have followed the steps and am now awaiting my first refunds. I have only been selling less than a year, and am still elgible for them, so great video, and great service. Happy New Year!